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People |
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- Implement all necessary initiatives to finalise the process of integration between Snam Rete Gas, GNL Italia, Italgas and Stogit.
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| Maintain the commitment to training. |
- Consolidation and updating of the technical and professional skills associated with the development of specialist know-how.
- Sharing and training on the contents of the “231 Model” and of the Code of Ethics, an essential activity for the effective application of the principles set out therein.
- 96% of our people took part in training and updating activities
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- Keep the index of involvement of personnel in training activities high, by promoting, among other things, initiatives aimed at the comprehension and implementation of the new organisational model.
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Continue with initiatives for the continuing improvement
of the safety and health of employees. |
- Continue implementation of the OHSAS 18001-compliant workplace safety management system.
- Training and communication activities on safety issues.
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- Set up specific training courses on the issue of safety at work.
- Implement a communication plan, aimed at offices and at operational units, to raise people’s awareness of the importance of safety at work.
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| Promote and encourage the new communication tools introduced with the new corporate intranet site. |
- Updating and improvement of the functions of the corporate intranet and promotion of the use of tools for developing and sharing know-how.
- Experimentation with new communication channels for disseminating information on the energie programme.
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- Implement a group intranet platform that can be an effective work tool for all persons in the group.
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| Continue with experimentation with the new professional growth path for young new hires with level I degrees (equivalent to a BA or BSc). |
- Consolidation of the professional growth path for young new hires with level I degrees, through experiences in the region and workshops exploring the operational side of the business.
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- Create the conditions to provide a growth path for young new hires with level I degrees (equivalent to a BA or BSc), in line with corporate requirements.
- Develop the necessary capacities and skills to deal with the new business scenario
- Identify and categorise the various different professional roles in order to develop their respective skills and expertise.
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| Analyse the results of the survey of the internal organisational climate. |
- Share the results of the analysis of the climate at particular corporate events.
- Improve communications activity (energie Programme) as a response to a widespread need thrown up by the analysis.
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- Redefine improvement actions, applying them to the new corporate perimeter.
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External stakeholders |
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- Snam Rete Gas has been included in the DJSI World Index and in the ECPI Ethical Index Global, confirming the inclusion in the other indices for which it has already been selected.
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- Work to maintain and increase the inclusion of SRG in the major ethical indices that are associated with sustainability (FTSE4Good and DJSI).
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| Continue the activities undertaken to implement the principles contained in the “Policy for managing philanthropic activities and social initiatives”. |
- The Sustainability Team have set out the Rules for managing philanthropic activities and social initiatives, which will be submitted for legal and organisational verifications.
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- Define initiatives that are consistent with the company’s philanthropic policy.
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| Ensure continuous and precise information to the national and local media, giving transparent information about corporate strategies. Improve and expand online communication. |
- The third photographic reportage has been completed, covering the Alpine frontier: the access point of gas from Russia and Northern Europe.
- Communication improved and expanded for company activities and in particular for the operation to increase share capital and for the acquisition of Stogit and Italgas.
- Online communication extended with more information, with particular reference to the new corporate structure.
- Communication with stakeholders improved through the publication of two economic/financial newsletters.
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- Develop a proactive model of stakeholder engagement, in line with the corporate sustainability model.
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| Update the supplier qualification process in accordance with methodologies that are better focused on the business. |
- New criteria have been drawn up for defining the levels of critical importance of categories of goods and services, to make the supplier selection process more efficient and effective.
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- Improve suppliers’ knowledge and awareness of sustainability issues and ethical forms of conduct.
- In the procurement processes, keep the level of transparency and traceability high.
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| Maintain an attractive and sustainable remuneration policy for the shareholders, also in a context of growth in the company’s activities. |
- For 2009, the Board of Directors of Snam Rete Gas offered the distribution of a dividend of € 0.20 per share (of which € 0.06 per share was distributed in October 2009 as advance payment on the dividend).
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- For the financial years 2010-2012 the distribution of a dividend per share on the rise by 4% average per year respect to 2009 unit level is expected.
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| Meet all the customers’ capacity requirements and increase the flexibility of the service offered. |
- All of the customers’ capacity requirements were met.
- Regasification companies have been offered the possibility of requesting transport capacity on a half-yearly, quarterly and monthly basis at the Entry Points interconnected with their terminals.
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- Keep the customer satisfaction index for the services offered high.
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| Continue to play a proactive role in responding to consultation documents issued by the Authority. |
- SRG has responded to 11 consultation documents, and in particular has constructively participated in the process of drawing up the “Consolidated Act on the regulation of the quality and tariffs of natural gas transmission and dispatching services for the 2010-2013 period.” In addition SRG drew up 4 modifications to the Network Code which were subsequently approved by the Regulator.
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- To optimise dialogue with the Authority, set up a centralised structure to manage relations between the Regulator and the companies of the Group with the objective of giving complete, effective and consistent responses to the problems that the integration of the energy markets will pose in the coming years.
- Continue maintaining a proactive role in relations with the Authority with reference both to consultation documents and to proposals for changes to the Codes.
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Environmental protection |
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| Contain the atmospheric emissions of nitrogen oxides and of natural gas. |
- 1 DLE turbine installed at the Malborghetto station.
- Transformation of 1 DLE turbine at the Melizzano station
- 10 recompression interventions carried out.
- A total of 63 valves with hydro pneumatic actuators have been eliminated or replaced, 117 pneumatic regulators have been eliminated, and 38 control valves have been replaced with emission-free piloted valves.
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- Low-emission turbines will be installed and/or will replace existing turbines in compressor stations in Enna, Messina, Montesano and Melizzano.
- Efforts will continue to widen the field of intervention for recompression in order to minimise the gas leaked into the atmosphere during operations carried out on the network.
- Compressed air technologies will be installed to reduce natural gas emissions at the Palmi and Mortara plants.
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| Rationalise energy consumption by developing energy management activities. |
- Photovoltaic systems installed in 3 owned maintenance centres.
- Work has begun on updating the computer system to optimise transmission of gas at the Dispatching Centre.
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- Buildings will be constructed and/or existing buildings renovated with installation of photovoltaic systems and/or solar systems to produce hot water at the centres in Avezzano, Novedrate, Pregnana Milanese and Bari.
- Implementation will continue, and will conclude, of the new computer system to optimise gas transmission.
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| Maintain and/or renew the certifications of the environmental management systems (EMS). |
- Renewed (September) the ISO 14001-compliant EMS of the Panigaglia LNG regasification facility.
- Maintained (March) and renewed (November) the ISO 14001-compliant EMS of the gas compressor stations.
- Maintained (December) the ISO 14001-compliant EMS of the gas pipeline network.
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- Maintain and/or renew the certifications of the environmental management systems (EMS).
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| Ensure high standards of safety and environmental protection, by regularly monitoring the plants and the network. |
- Approx 1,600 km of network inspected with “intelligent pigs” and 13,700 km of network inspected by helicopter (transmission activity).
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- Proceed with control and monitoring activities of the network using the best available technologies.
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| Limit disturbance to the land, implementing environmental restoration operations following the laying of gas pipelines. |
- The land disturbed by the laying of about 270 km of gas pipeline has been restored to its original conditions; the land affected by the laying of 27 km of pipeline has been reforested; and lands reforested in previous years following the laying of 191 km of pipeline have undergone cultivation measures.
- A Technical Operating Instruction, “Protection and Sustainable Use of Biodiversity”, has been drawn up.
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- Continue environmental recovery operations following laying of pipelines and ensure the care and maintenance of the forest plant species planted on it.
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| Mitigate the sound emissions caused by the installations by means of technological upgrading and soundproofing. |
- Improvement of the acoustic soundproofing in 7 pressure reduction cabins.
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- Improve the acoustic soundproofing in the coming four-year period on around 120 plants (review of 2010-2013 plan).
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- To reduce waste water, phyto-purification systems have been installed at the stations in Terranuova Bracciolini and Enna.
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- Install phyto-purification systems on the entire fleet of compressor stations (where there is no connection to the sewerage system, or authorisation of the respective public bodies is not forthcoming).
- Encourage, by means of various initiatives, ecoresponsible forms of conduct such as the use of recycled paper, recycling of waste packaging material in unit activities etc.
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